Support

Help

Fast answers for event-day operations.

Photos stuck processing

Upload and gallery preparation are separate. If files remain processing for an unusual period, our team may need to review the event.

sowaryapps@gmail.com

Operational help from the Sowary team.

Sign in on the upload device with an organizer account that has upload permission.
Upload a small sample and wait until it is ready for attendees.
Test the QR code and attendee PIN, if internal.
Keep the upload page open until every browser transfer is confirmed.